I have all good things to say about the experience I had at this veterinary hospital. I brought my dog and cat for a wellness appointment and they were compassionate and patient. They took time with each pet to make them feel comfortable and accomplish what we needed to in the appointment. They were very helpful to carefully explain the answers to my questions, as well. It is hard to find good care for your animals, but I completely trust these folks and plan to bring my pets back. Thank you so SO much!
John Burke
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February 22, 2024
DO NOT GO HERE!!!
This place is terrible. I used them for a number of years because they were a mile from my house, but they were always overpriced and mediocre. They recently merged with another company, VCA.
A couple of weeks ago I called to set up an appointment because my dog had a growth I wanted them to look at. I specifically asked for Dr. Davidson who had always seen her in the past. I also said that my dog may be due for shots and possibly blood work to check for kidney functioning (she’s 14 years old). So we set up the appointment at a time that Dr. Davidson was available. The conversation was a little strange and I didn’t know why it was for two weeks away which had never happened before. But we did it.
I arrived at the appointment to be told that it was just a “lab” appointment and that Dr. Davidson was not available that day. There were two staff people at the front desk that were new. They were not at all helpful and didn’t seem to care at all that I had set up an appointment to see the doctor and she was not in. There was previously a man named George (I think) who was good and very helpful. My guess is that when they merged with (or bought) by VCA they changed staff.
So I had to pay $284 and didn’t even see a vet, which was the main reason for the appointment. The woman at the front desk was rude about it.
I had them email me my dog’s records so I can go elsewhere. I will NEVER go back there and I recommend you do not either. Shame on Dr. Davidson and Dr. Singh for allowing this poor service.
Karl Steinberg
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May 26, 2018
Dr. Herman and her colleagues have cared for all of our pooches for over 5 years, and they took great, compassionate care of our standard poodle Sophie when she had angiosarcoma at the end of her life. We trust them completely, and when they need to get specialty assistance, they work closely with the specialists.
John Cooke
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August 02, 2024
I will not go back due to the unfriendly condescending customer service provided by Rochelle at the front desk. This is unfortunate as Kelsey was excellent with my dog. She is a natural with animals building trust with my dog in a very short time period. The vet was thorough, engaged, and informative. My dog will miss Kelsey.
Brianne Hobba
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July 24, 2023
This is the only place I'll take my cat to. I've been going here for 7 years now, and every time we're in for a visit they go above and beyond to make us feel comfortable and taken care of! When my older kitty died in 2020 they cared for her towards the end and sent us a beautiful condolences card with all their signatures when she passed. Clean, professional, and truly a family-type environment. Can't recommend these guys enough.
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6986 El Camino Real d, Carlsbad, CA 92009, USA
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I have all good things to say about the experience I had at this veterinary hospital. I brought my dog and cat for a wellness appointment and they were compassionate and patient. They took time with each pet to make them feel comfortable and accomplish what we needed to in the appointment. They were very helpful to carefully explain the answers to my questions, as well. It is hard to find good care for your animals, but I completely trust these folks and plan to bring my pets back. Thank you so SO much!
DO NOT GO HERE!!! This place is terrible. I used them for a number of years because they were a mile from my house, but they were always overpriced and mediocre. They recently merged with another company, VCA. A couple of weeks ago I called to set up an appointment because my dog had a growth I wanted them to look at. I specifically asked for Dr. Davidson who had always seen her in the past. I also said that my dog may be due for shots and possibly blood work to check for kidney functioning (she’s 14 years old). So we set up the appointment at a time that Dr. Davidson was available. The conversation was a little strange and I didn’t know why it was for two weeks away which had never happened before. But we did it. I arrived at the appointment to be told that it was just a “lab” appointment and that Dr. Davidson was not available that day. There were two staff people at the front desk that were new. They were not at all helpful and didn’t seem to care at all that I had set up an appointment to see the doctor and she was not in. There was previously a man named George (I think) who was good and very helpful. My guess is that when they merged with (or bought) by VCA they changed staff. So I had to pay $284 and didn’t even see a vet, which was the main reason for the appointment. The woman at the front desk was rude about it. I had them email me my dog’s records so I can go elsewhere. I will NEVER go back there and I recommend you do not either. Shame on Dr. Davidson and Dr. Singh for allowing this poor service.
Dr. Herman and her colleagues have cared for all of our pooches for over 5 years, and they took great, compassionate care of our standard poodle Sophie when she had angiosarcoma at the end of her life. We trust them completely, and when they need to get specialty assistance, they work closely with the specialists.
I will not go back due to the unfriendly condescending customer service provided by Rochelle at the front desk. This is unfortunate as Kelsey was excellent with my dog. She is a natural with animals building trust with my dog in a very short time period. The vet was thorough, engaged, and informative. My dog will miss Kelsey.
This is the only place I'll take my cat to. I've been going here for 7 years now, and every time we're in for a visit they go above and beyond to make us feel comfortable and taken care of! When my older kitty died in 2020 they cared for her towards the end and sent us a beautiful condolences card with all their signatures when she passed. Clean, professional, and truly a family-type environment. Can't recommend these guys enough.