DO NOT LET YOUR FURRY FAMILY MEMBERS STAY AT THIS HORRIBLE, UNSAFE FACILITY. THEY LIE AND DO NOT CARE PROPERLY FOR OUR ANIMALS. Our Rocky stayed in their doggie clubhouse in May 2024 and came home with a terrible wound on his nose. When we picked him up, the staff had no idea what happened and blamed us saying that we brought him there like that. So then we were left with no answers and worried that a dog bit him or an infection happened. It gets worse. We escalated this to their owner Barbra and she had no remorse or accountability, instead, she first admitted that other dogs have also gotten into this situation (please see her email) and refuses to fix it. Most recently, we decided to give them one more chance (horrible idea) but today, unfortunately, they REFUSED to let Rocky stay and said that he was the ONLY dog that this has happened to, to try and save themselves, they basically just did not want to deal with us because they knew they were in the WRONG. When I have proof other dogs have also gotten hurt - so I will be escalating this with the county to ensure they cannot operate in this matter putting dogs at risk!!!! I am sure they will respond to this post with some more lies. The bottom line is I have proof of you lying and having an unsafe environment for our dogs - so it would be hilarious if you would try and defend this.
Chloe Beck
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September 18, 2024
I have boarded my American Eskimo here a few times and as a nervous dog owner I love the option to watch the dog on the camera. The girls are so sweet and comforting to me and love Hughie! The prices are really good for boarding in the area. Love!
Kelly Wood
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August 30, 2024
I have two Jack Russells...very hard to keep busy and satisfied yet the nice folks over at bark park seem to do a fantastic job! Place us clean, staff is professional. Pric s are great. They all obviously love dogs. I will continue to take them there. I highly recommend it to anyone looking for a few hours of care to overnight or vacation stays!!!
Danielle Holmes
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December 19, 2022
First time using this boarding place and I’m impressed with everything. My Maddie girl in the brown is a rescue and she came with extreme separation anxiety and nervousness. We have worked past most of that but I was so worried to board her that it would be traumatic for her… BUT I’m happy to say it was a total success and this place was amazing! The care and attentiveness to my pup was amazing and they kept me updated through my whole 5 day trip! Pictures and phone calls! I’m so impressed and I give more then 5 stars!
Veronica Cavin
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June 27, 2024
I have been gone and taken my dogs there before however this time around I felt we were taken advantage on the stay. I dropped off our dog at 7 AM for boarding. Called the next day in the morning to let them know we were in our way. Called for 2 hours with no answer. Once we went to pick up they charged us for two days and play time that I did not approve. I asked why I was being charged two days of boarding when she only stayed one night. They said they were charging me two days because she was using the kennel for the next day. Im like ya she is yeah it is because she spent the night. Thats what boarding is. She said they charge by the day now. This makes no sense.
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3971 Spring Dr, Spring Valley, CA 91977, USA
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DO NOT LET YOUR FURRY FAMILY MEMBERS STAY AT THIS HORRIBLE, UNSAFE FACILITY. THEY LIE AND DO NOT CARE PROPERLY FOR OUR ANIMALS. Our Rocky stayed in their doggie clubhouse in May 2024 and came home with a terrible wound on his nose. When we picked him up, the staff had no idea what happened and blamed us saying that we brought him there like that. So then we were left with no answers and worried that a dog bit him or an infection happened. It gets worse. We escalated this to their owner Barbra and she had no remorse or accountability, instead, she first admitted that other dogs have also gotten into this situation (please see her email) and refuses to fix it. Most recently, we decided to give them one more chance (horrible idea) but today, unfortunately, they REFUSED to let Rocky stay and said that he was the ONLY dog that this has happened to, to try and save themselves, they basically just did not want to deal with us because they knew they were in the WRONG. When I have proof other dogs have also gotten hurt - so I will be escalating this with the county to ensure they cannot operate in this matter putting dogs at risk!!!! I am sure they will respond to this post with some more lies. The bottom line is I have proof of you lying and having an unsafe environment for our dogs - so it would be hilarious if you would try and defend this.
I have boarded my American Eskimo here a few times and as a nervous dog owner I love the option to watch the dog on the camera. The girls are so sweet and comforting to me and love Hughie! The prices are really good for boarding in the area. Love!
I have two Jack Russells...very hard to keep busy and satisfied yet the nice folks over at bark park seem to do a fantastic job! Place us clean, staff is professional. Pric s are great. They all obviously love dogs. I will continue to take them there. I highly recommend it to anyone looking for a few hours of care to overnight or vacation stays!!!
First time using this boarding place and I’m impressed with everything. My Maddie girl in the brown is a rescue and she came with extreme separation anxiety and nervousness. We have worked past most of that but I was so worried to board her that it would be traumatic for her… BUT I’m happy to say it was a total success and this place was amazing! The care and attentiveness to my pup was amazing and they kept me updated through my whole 5 day trip! Pictures and phone calls! I’m so impressed and I give more then 5 stars!
I have been gone and taken my dogs there before however this time around I felt we were taken advantage on the stay. I dropped off our dog at 7 AM for boarding. Called the next day in the morning to let them know we were in our way. Called for 2 hours with no answer. Once we went to pick up they charged us for two days and play time that I did not approve. I asked why I was being charged two days of boarding when she only stayed one night. They said they were charging me two days because she was using the kennel for the next day. Im like ya she is yeah it is because she spent the night. Thats what boarding is. She said they charge by the day now. This makes no sense.