This has been our vet since our dog was 9 weeks old-he is 5 years old now. They are temporarily closed, and I hope that they get to open their doors again. We love Dr. Travis Rollason.
Liam C.
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January 01, 2025
I had a good experience during my last visit. I was told it was closed. Is it open to business again now?
Aleksandra Shut
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September 16, 2023
I am deeply disappointed with my recent experience at the Best Veterinary Clinic. I have been a loyal customer for years, and when my dog had an issue with his left leg, I rushed him in for an emergency visit, for which I paid a hefty $800, including X-rays. However, my frustration began when the X-ray report came back, and the clinic essentially told me, "The Xray is normal so we don't know what's wrong with your dog."
During this time, my dog was in severe distress, crying incessantly, refusing to eat or drink, and trembling with pain. It was heart-wrenching to see him suffer like this. When I called the clinic again to express my concerns and inform them that my dog was still in a terrible condition, the person on the phone displayed a complete lack of empathy and essentially repeated, "We don't know what's wrong; take him to an emergency clinic." They never called me back or followed up on how my dog was doing.
As a loyal customer, I expected better treatment and a more caring approach in such a critical situation. It was clear to me that this clinic was unable or unwilling to provide the help my beloved pet needed. In desperation, I sought a second opinion from another veterinarian, and to my astonishment, they promptly identified a spike in my dog's paw.
I am not someone who readily writes negative reviews, but this situation left me with no choice.
Josh Hoffman
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December 15, 2023
Used to be a great place to take our pets. Under new ownership and it free reeeeeally shows, in the worst possible ways. The actual veterinarian is still great, but the majority of you and your pet's interactions are with the rest of the system in place here. Not worth it.
Really disappointed to have to look elsewhere for care, because I used to feel good coming here.
Michelle Forrester
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August 18, 2023
I was going to Singing Hills vet for the last 8 yrs. And on 8-15-23 had to take My dog he was very sick and once again Singing Hills only half diagnosed. I am FORTUNATE to have found BF vet who as I see it SAVED My dog and is now My new vet. Not only did they get My dog in same day they gave SPECIAL ATTENTION to him. I couldn't be more thankful for that level of care. Thank you to the Vet Dr. And all the staff, you are AMAZING and appreciated and Im so thankful You are My NEW Vet. Thank GOD there are still Veterinary places that actually care about the animals and Not the Money. BEST FRIENDS Vetnary ROCKS🫶🥰💯.
Love Duke Forreste🐶
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This has been our vet since our dog was 9 weeks old-he is 5 years old now. They are temporarily closed, and I hope that they get to open their doors again. We love Dr. Travis Rollason.
I had a good experience during my last visit. I was told it was closed. Is it open to business again now?
I am deeply disappointed with my recent experience at the Best Veterinary Clinic. I have been a loyal customer for years, and when my dog had an issue with his left leg, I rushed him in for an emergency visit, for which I paid a hefty $800, including X-rays. However, my frustration began when the X-ray report came back, and the clinic essentially told me, "The Xray is normal so we don't know what's wrong with your dog." During this time, my dog was in severe distress, crying incessantly, refusing to eat or drink, and trembling with pain. It was heart-wrenching to see him suffer like this. When I called the clinic again to express my concerns and inform them that my dog was still in a terrible condition, the person on the phone displayed a complete lack of empathy and essentially repeated, "We don't know what's wrong; take him to an emergency clinic." They never called me back or followed up on how my dog was doing. As a loyal customer, I expected better treatment and a more caring approach in such a critical situation. It was clear to me that this clinic was unable or unwilling to provide the help my beloved pet needed. In desperation, I sought a second opinion from another veterinarian, and to my astonishment, they promptly identified a spike in my dog's paw. I am not someone who readily writes negative reviews, but this situation left me with no choice.
Used to be a great place to take our pets. Under new ownership and it free reeeeeally shows, in the worst possible ways. The actual veterinarian is still great, but the majority of you and your pet's interactions are with the rest of the system in place here. Not worth it. Really disappointed to have to look elsewhere for care, because I used to feel good coming here.
I was going to Singing Hills vet for the last 8 yrs. And on 8-15-23 had to take My dog he was very sick and once again Singing Hills only half diagnosed. I am FORTUNATE to have found BF vet who as I see it SAVED My dog and is now My new vet. Not only did they get My dog in same day they gave SPECIAL ATTENTION to him. I couldn't be more thankful for that level of care. Thank you to the Vet Dr. And all the staff, you are AMAZING and appreciated and Im so thankful You are My NEW Vet. Thank GOD there are still Veterinary places that actually care about the animals and Not the Money. BEST FRIENDS Vetnary ROCKS🫶🥰💯. Love Duke Forreste🐶