Doctor Holly Allen and her entire staff treated us like we were the only patients they had. They're so kind and caring, not only to Bella, but to me as well! Miss Nicole Bella's Vet Tech Bestie, takes the time to explain everything to me in layman's terms and then makes sure that I understand what she's saying, and that is VERY much appreciated!!! I wholeheartedly recommend them for anyone who needs pet care!!!! They talk TO me instead of talking AT me and showed real empathy when they had to give me bad news about Bella. But they were able to help her and in a couple of days, she was back to her old crazy, rambunctious self. They really seemed to care about her from the very first day we went there!
Jazmin Ramirez
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March 13, 2025
Thank you for taking good care of my baby Wolfie! His first doctors visit was great! Dr. Allen was so informative and answered every question I had.
noor hammi
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March 01, 2025
First of all I wanna say these people are very nice and they have great customer service but my last visit I was very unhappy with the way I got treated and the way they try to hustle me
Took my dog in For nail trim and they told me I have to put the mouthguard on my dog And I did
After they took my dog inside to cut her nails with the mouth guard on her
They came back and they said they cannot cut her nails because they are too afraid of getting close to her because she will bite them
First of all, she had mouthguard on her face second of all you guys deal with dogs all day long so you should know how to deal with big dogs like this
Anyways, they told me that I have two option either. I take her home and buy a pill from them and give it to my dog so she can be calm and bring her back again or they can give her a pill or a shot to make Her calm down and then cut her nails
All that just to charge me extra money for that pill or shot
People ain’t stupid go hustle someone else never coming back here again and I don’t wanna come. No one go there because they charge a lot and they try to hustle people.
Jennifer M.
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February 15, 2025
First, Dr. Allen is AMAZING! She saved our cat and is caring and understanding. Unfortunately, we can't always get appointments with her (I can understand why), and when we need to see someone right away, we get stuck with Dr. Bowman. She is a nightmare. She is so busy trying to prove she is right that she doesn't actively listen to the conversation. In addition, she's condescending and does not know the first thing about the pests that can target our pets or how a pest company controls them. For instance, she tried to tell us that our cat has had 1-2 fleas for the last 6 months and that our cat is really good at grooming them. Huh? Ok, my cat does not groom 2 fleas, then 2 other fleas magically appear. Fleas do not work that way. If you have 1-2 fleas, you will have multiple fleas after 6 months. I won't even go into the season for fleas, how they breed, etc. But I can tell you that fleas do not work that way. They are continually trying to upsell customers on products. Since we looked up the price online of a product they suggested, we discovered that they marked up the cost of the products they are upselling drastically. It's so frustrating when Dr. Allen is the best.
Edit: I want to add something else that is extremely important. In the pest control industry, we know that applying pesticides to a non-existent issue harms the environment, people, and animals. No one should ever push a pesticide on any animal that is not experiencing any problems with that pest. It is a golden rule.
Marcia Johnson
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November 23, 2024
My cat has been a client for 10 years with Care and Comfort Vet service. Today, they cancelled her account because she has to be seen annually. If they truly cared, they would not require a stressful annual visit when my cat is healthy. My little girl has not needed a vet for 7 years and now I have to bring her in?. 😢
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Doctor Holly Allen and her entire staff treated us like we were the only patients they had. They're so kind and caring, not only to Bella, but to me as well! Miss Nicole Bella's Vet Tech Bestie, takes the time to explain everything to me in layman's terms and then makes sure that I understand what she's saying, and that is VERY much appreciated!!! I wholeheartedly recommend them for anyone who needs pet care!!!! They talk TO me instead of talking AT me and showed real empathy when they had to give me bad news about Bella. But they were able to help her and in a couple of days, she was back to her old crazy, rambunctious self. They really seemed to care about her from the very first day we went there!
Thank you for taking good care of my baby Wolfie! His first doctors visit was great! Dr. Allen was so informative and answered every question I had.
First of all I wanna say these people are very nice and they have great customer service but my last visit I was very unhappy with the way I got treated and the way they try to hustle me Took my dog in For nail trim and they told me I have to put the mouthguard on my dog And I did After they took my dog inside to cut her nails with the mouth guard on her They came back and they said they cannot cut her nails because they are too afraid of getting close to her because she will bite them First of all, she had mouthguard on her face second of all you guys deal with dogs all day long so you should know how to deal with big dogs like this Anyways, they told me that I have two option either. I take her home and buy a pill from them and give it to my dog so she can be calm and bring her back again or they can give her a pill or a shot to make Her calm down and then cut her nails All that just to charge me extra money for that pill or shot People ain’t stupid go hustle someone else never coming back here again and I don’t wanna come. No one go there because they charge a lot and they try to hustle people.
First, Dr. Allen is AMAZING! She saved our cat and is caring and understanding. Unfortunately, we can't always get appointments with her (I can understand why), and when we need to see someone right away, we get stuck with Dr. Bowman. She is a nightmare. She is so busy trying to prove she is right that she doesn't actively listen to the conversation. In addition, she's condescending and does not know the first thing about the pests that can target our pets or how a pest company controls them. For instance, she tried to tell us that our cat has had 1-2 fleas for the last 6 months and that our cat is really good at grooming them. Huh? Ok, my cat does not groom 2 fleas, then 2 other fleas magically appear. Fleas do not work that way. If you have 1-2 fleas, you will have multiple fleas after 6 months. I won't even go into the season for fleas, how they breed, etc. But I can tell you that fleas do not work that way. They are continually trying to upsell customers on products. Since we looked up the price online of a product they suggested, we discovered that they marked up the cost of the products they are upselling drastically. It's so frustrating when Dr. Allen is the best. Edit: I want to add something else that is extremely important. In the pest control industry, we know that applying pesticides to a non-existent issue harms the environment, people, and animals. No one should ever push a pesticide on any animal that is not experiencing any problems with that pest. It is a golden rule.
My cat has been a client for 10 years with Care and Comfort Vet service. Today, they cancelled her account because she has to be seen annually. If they truly cared, they would not require a stressful annual visit when my cat is healthy. My little girl has not needed a vet for 7 years and now I have to bring her in?. 😢