Highly recommend, we had to bring Walter our Jack Russel in after a rattlesnake bite, the staff are wonderful, and the Dr Gilbert new exactly what to do, very caring and took the time to talk with us when we picked Walter up at the end of the day.
Straightforward caring treatment. Even as an emergency they were able to accommodate us.
Thank you. Walter is on the mend.
Todd Satariano
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October 23, 2024
The vet is great but his staff is not good, The office is way too busy so they make mistakes. I was there putting down my cat Jack Jack, a sweet and beautiful animal of 17 years while my spouse was suffering in the hospital from terminal cancer. This was devastating to me. I requested paw prints of Jack, and asked when I left when I could pick them up. They told me a few days and they would call. No call. NO PRINTS. I should have double checked the receipt but I did ask before I left I was upset at the time. So I never got that memory back. Be cautious.was made to feel rushed out of the office after making a hard decision Not happy with the service or the way things turned out ðŸ˜ðŸ˜ the both of us!
Kyle Whelehon
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October 14, 2022
Wonderful experience... I was nervous as I have a large cat (21lbs) with sharp claws who does not get out of our house much. The procedures were simple upon arrival. All staff were helpful and understanding. The doctor was professional and gave us options. Payment was simple and much less than I had anticipated. Big thanks all around, we will be back for future visits.
Tonya Cohen
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January 01, 2024
We had a horrible event happen with a rescue kitten, and the Doctor and the entire staff at High Valley were absolutely amazing, from my first call to the final pick up!! I can not recommend this office and this staff more. Complete and total caring and empathic humans! We will forever use their services/family for our fur family members! Thank you again High Valley!!
James christine
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June 11, 2024
This is the best animal hospital I have ever met.Plain and unpretentious.Doctors are very professional.The staff is very caring.Have a high love for animals.Doctors are knowledgeable.
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1029 D St, Ramona, CA 92065, USA
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Highly recommend, we had to bring Walter our Jack Russel in after a rattlesnake bite, the staff are wonderful, and the Dr Gilbert new exactly what to do, very caring and took the time to talk with us when we picked Walter up at the end of the day. Straightforward caring treatment. Even as an emergency they were able to accommodate us. Thank you. Walter is on the mend.
The vet is great but his staff is not good, The office is way too busy so they make mistakes. I was there putting down my cat Jack Jack, a sweet and beautiful animal of 17 years while my spouse was suffering in the hospital from terminal cancer. This was devastating to me. I requested paw prints of Jack, and asked when I left when I could pick them up. They told me a few days and they would call. No call. NO PRINTS. I should have double checked the receipt but I did ask before I left I was upset at the time. So I never got that memory back. Be cautious.was made to feel rushed out of the office after making a hard decision Not happy with the service or the way things turned out ðŸ˜ðŸ˜ the both of us!
Wonderful experience... I was nervous as I have a large cat (21lbs) with sharp claws who does not get out of our house much. The procedures were simple upon arrival. All staff were helpful and understanding. The doctor was professional and gave us options. Payment was simple and much less than I had anticipated. Big thanks all around, we will be back for future visits.
We had a horrible event happen with a rescue kitten, and the Doctor and the entire staff at High Valley were absolutely amazing, from my first call to the final pick up!! I can not recommend this office and this staff more. Complete and total caring and empathic humans! We will forever use their services/family for our fur family members! Thank you again High Valley!!
This is the best animal hospital I have ever met.Plain and unpretentious.Doctors are very professional.The staff is very caring.Have a high love for animals.Doctors are knowledgeable.