GREAT PLACE! I have taken my dog here a few times a year for the pass 2yrs. I started coming here for their prices instead of a place near me in downtown. I love how awesome my dog looks after. I visited their shop today and I noticed prices have gone up😔 still worth it tho they never disappoint. The receptionist I dealt with is so kind patient and understanding which makes me always feel @ease when leaving my dog with them. My favorite feature is being able to see the entire workspace where my dog is being groomed. Years ago there was an incident at Earthwise grooming in downtown San Diego they were completely careless while grooming and did not tell me about an incident during their flea dip until I got her home and had to call the shop and HAD TO ASK WHAT HAPPENED TO MY DOG at the end of the day I had to pay a vet bill for a torn retina and the Grooming. The Groomer at IB grooming understands my dog's anxiety. And I have not had any issues or complaints. called yesterday for an appointment as soon as possible and was squeezed in for very next day which was great instead of waiting a week or so out. I have referred family members that have taken their two dogs which live in Sierra Mesa.
frida
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July 21, 2024
I want to share my experience with this pet grooming service. I had made an appointment for 11:00am, my pet was dropped off for their grooming appointment on time. I called at 12:00pm to check in on our dog, Delta, and I was told that they had not started on her service. I was surprised since I had made an appointment. I called again at 1:30 and they told me AGAIN that they have not and will probably not start on her bath for another 3 hours.
I decided to just take Delta out, it was not worth her stress of being at that place with dogs constantly barking for hours. If i could give 0 stars I would.
Alexandra Carl
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June 25, 2024
Moved to IB about a year ago and have come to this shop maybe 5 times. I always let them know my chihuahua is older, and ask if they can be gentle and not pull his leg from one side to the other underneath his belly to trim his nails. It's usually the same girl, they do not listen and also seem in a rush. When my dog starts to scream then they bring over a second person to assist. I also let them know of past experiences where my dog has been hurt at the groomers.
They don't listen. I've tried a few times and always express my concerns, my dog always screams because they don't listen. After this many times I won't be coming back. It sucks because when I bring my large dog, they listen to my concerns that he is scared and have several people to assist and dote on him, but with my chihuahua no care is given.
jonathan M
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March 07, 2021
My dog usually gets high anxiety when I leave him. So been trying to find a groomer that can handle him. But the team at IB Grooming did a great job of taking good care of him. Love the new hair cut. Will definitely be back
lola miller
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April 16, 2024
The best ..I’ve been going to Nicole for over 5 yrs , her and Amy and the rest of the team are great , loving and caring ! My Charlie loves Nicole and Amy 🥰😎❤️
Our Address
600 Palm Ave #114, Imperial Beach, CA 91932, USA
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GREAT PLACE! I have taken my dog here a few times a year for the pass 2yrs. I started coming here for their prices instead of a place near me in downtown. I love how awesome my dog looks after. I visited their shop today and I noticed prices have gone up😔 still worth it tho they never disappoint. The receptionist I dealt with is so kind patient and understanding which makes me always feel @ease when leaving my dog with them. My favorite feature is being able to see the entire workspace where my dog is being groomed. Years ago there was an incident at Earthwise grooming in downtown San Diego they were completely careless while grooming and did not tell me about an incident during their flea dip until I got her home and had to call the shop and HAD TO ASK WHAT HAPPENED TO MY DOG at the end of the day I had to pay a vet bill for a torn retina and the Grooming. The Groomer at IB grooming understands my dog's anxiety. And I have not had any issues or complaints. called yesterday for an appointment as soon as possible and was squeezed in for very next day which was great instead of waiting a week or so out. I have referred family members that have taken their two dogs which live in Sierra Mesa.
I want to share my experience with this pet grooming service. I had made an appointment for 11:00am, my pet was dropped off for their grooming appointment on time. I called at 12:00pm to check in on our dog, Delta, and I was told that they had not started on her service. I was surprised since I had made an appointment. I called again at 1:30 and they told me AGAIN that they have not and will probably not start on her bath for another 3 hours. I decided to just take Delta out, it was not worth her stress of being at that place with dogs constantly barking for hours. If i could give 0 stars I would.
Moved to IB about a year ago and have come to this shop maybe 5 times. I always let them know my chihuahua is older, and ask if they can be gentle and not pull his leg from one side to the other underneath his belly to trim his nails. It's usually the same girl, they do not listen and also seem in a rush. When my dog starts to scream then they bring over a second person to assist. I also let them know of past experiences where my dog has been hurt at the groomers. They don't listen. I've tried a few times and always express my concerns, my dog always screams because they don't listen. After this many times I won't be coming back. It sucks because when I bring my large dog, they listen to my concerns that he is scared and have several people to assist and dote on him, but with my chihuahua no care is given.
My dog usually gets high anxiety when I leave him. So been trying to find a groomer that can handle him. But the team at IB Grooming did a great job of taking good care of him. Love the new hair cut. Will definitely be back
The best ..I’ve been going to Nicole for over 5 yrs , her and Amy and the rest of the team are great , loving and caring ! My Charlie loves Nicole and Amy 🥰😎❤️