I want to share my experience with this pet grooming service. I had made an appointment for 11:00am, my pet was dropped off for their grooming appointment on time. I called at 12:00pm to check in on our dog, Delta, and I was told that they had not started on her service. I was surprised since I had made an appointment. I called again at 1:30 and they told me AGAIN that they have not and will probably not start on her bath for another 3 hours.
I decided to just take Delta out, it was not worth her stress of being at that place with dogs constantly barking for hours. If i could give 0 stars I would.
Mary Stackhouse
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October 10, 2023
They did the most beautiful job on my sweet Davey! I just couldn’t get over it. He was soft, smelled amazing and so cute! They were very gentle with him when I came in. They gave him the cutest tweed bow tie too. This is a great place to bring your dog. Very nice and clean facility.
Alexandra Carl
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June 25, 2024
Moved to IB about a year ago and have come to this shop maybe 5 times. I always let them know my chihuahua is older, and ask if they can be gentle and not pull his leg from one side to the other underneath his belly to trim his nails. It's usually the same girl, they do not listen and also seem in a rush. When my dog starts to scream then they bring over a second person to assist. I also let them know of past experiences where my dog has been hurt at the groomers.
They don't listen. I've tried a few times and always express my concerns, my dog always screams because they don't listen. After this many times I won't be coming back. It sucks because when I bring my large dog, they listen to my concerns that he is scared and have several people to assist and dote on him, but with my chihuahua no care is given.
jonathan M
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March 07, 2021
My dog usually gets high anxiety when I leave him. So been trying to find a groomer that can handle him. But the team at IB Grooming did a great job of taking good care of him. Love the new hair cut. Will definitely be back
lola miller
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April 16, 2024
The best ..I’ve been going to Nicole for over 5 yrs , her and Amy and the rest of the team are great , loving and caring ! My Charlie loves Nicole and Amy 🥰😎❤️
Our Address
600 Palm Ave #114, Imperial Beach, CA 91932, USA
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I want to share my experience with this pet grooming service. I had made an appointment for 11:00am, my pet was dropped off for their grooming appointment on time. I called at 12:00pm to check in on our dog, Delta, and I was told that they had not started on her service. I was surprised since I had made an appointment. I called again at 1:30 and they told me AGAIN that they have not and will probably not start on her bath for another 3 hours. I decided to just take Delta out, it was not worth her stress of being at that place with dogs constantly barking for hours. If i could give 0 stars I would.
They did the most beautiful job on my sweet Davey! I just couldn’t get over it. He was soft, smelled amazing and so cute! They were very gentle with him when I came in. They gave him the cutest tweed bow tie too. This is a great place to bring your dog. Very nice and clean facility.
Moved to IB about a year ago and have come to this shop maybe 5 times. I always let them know my chihuahua is older, and ask if they can be gentle and not pull his leg from one side to the other underneath his belly to trim his nails. It's usually the same girl, they do not listen and also seem in a rush. When my dog starts to scream then they bring over a second person to assist. I also let them know of past experiences where my dog has been hurt at the groomers. They don't listen. I've tried a few times and always express my concerns, my dog always screams because they don't listen. After this many times I won't be coming back. It sucks because when I bring my large dog, they listen to my concerns that he is scared and have several people to assist and dote on him, but with my chihuahua no care is given.
My dog usually gets high anxiety when I leave him. So been trying to find a groomer that can handle him. But the team at IB Grooming did a great job of taking good care of him. Love the new hair cut. Will definitely be back
The best ..I’ve been going to Nicole for over 5 yrs , her and Amy and the rest of the team are great , loving and caring ! My Charlie loves Nicole and Amy 🥰😎❤️