First of all, Ed, at the front desk, is a gem! Protect that man at all costs. I have been taking my dog here for several years, and I've had no major issues. However, customer relations from vets and vet techs could be better (Everyone up front is great). The vets are often in a rush and lack empathy for their patients' owners. I've never been asked if I have any questions or concerns after a checkup and would appreciate a little more warmness from staff. I cannot comment on the prices because I haven't gotten veterinary care elsewhere in the last few years, but taking care of an animal is expensive regardless. Overall a great facility.
Victor Alcaraz
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October 08, 2024
My mom’s 12-years old female Jack Russell Terrier Mix received great care after a successful emergency surgery to remove an infected uterus with pyometra in late September. Marley is her name has fully recovered and healed after 2 weeks. Her eyes are glistening and is a happy dog. My mom and I thank you all!🫡🙏🐶
krystyna
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September 28, 2024
I called over the phone and asked how much it would be to get flea medication for my dog and they qouted me $75. I asked if that would be the total for the whole visit since I just wanted flea medication and they said that $75 would be the total since they saw my dog last December for an annual exam and could just prescribe the flea medication, which is why I decided to book an appointment with them. When I got to my appointment, I told them I just wanted flea medication and the lady told me that the vet would come in to see my dog. I asked if it would be extra and she told me it would not. At the end of the visit, the lady charged me for the wellness exam, which was $65, and the flea medication, which was $75. I said that over the phone they told me I only needed to pay for the flea medication and she told me that since the vet had already seen my dog today for 2 minutes I would need to pay the $65 in addition to the flea medication. When the vet did see my dog for the two minutes, he kept taking personal phone calls and would walk out of the door to talk on the phone. He then came in again and talked to me for another 30 seconds, then got another call and walked out of the door again. They definitely ripped me off and scammed me for my money. Do not go here. They will upcharge you and you won’t know until the end of the visit and they will make you pay or they will not let you out of the door. They do not care about your animal. All they care about is getting more money out of you.
Gary Collins
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August 03, 2024
Been going to Bayside for about 10 years. The staff here is great, treating your pets like family (specifically, Ed. He's great!). I'd recommend them to anyone in the area and the price is reasonable, which was my initial draw to the place.
Sophia Savage
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April 29, 2024
I wanted to like this vet because it's in my neighborhood. I was referred by a friend who later confirmed similar experiences with Dr. Pearson.
I like the nurses. But once Dr. P came in to do a check-up and identify the bumps on my pup, she couldn't get me out of the door fast enough. Showed no true care for me or my dog. Didn't recommend ANYTHING and just told me what she was going to do (which of course was $$$$ lab work). She told me to give my dog Benadryl and that's it. No what kind, not how much, nothing. And then, as she was walking out of the door, she addressed another issue I wanted to chat about saying "oh and I'm not worried about her neck cracking" literally as she was halfway out the door.
No compassion for me or my dog. Gave me about 2 minutes of her time, wrote up a bill for $350 and was on her way.
No ideas, tips, clarity or anything that I Brought my dog in for. Absolutely do not recommend this vet because of Dr. Pearson.
My friend said she still goes here, but asks the nurses for any doctor but Dr. Pearson.. and that's a problem...
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First of all, Ed, at the front desk, is a gem! Protect that man at all costs. I have been taking my dog here for several years, and I've had no major issues. However, customer relations from vets and vet techs could be better (Everyone up front is great). The vets are often in a rush and lack empathy for their patients' owners. I've never been asked if I have any questions or concerns after a checkup and would appreciate a little more warmness from staff. I cannot comment on the prices because I haven't gotten veterinary care elsewhere in the last few years, but taking care of an animal is expensive regardless. Overall a great facility.
My mom’s 12-years old female Jack Russell Terrier Mix received great care after a successful emergency surgery to remove an infected uterus with pyometra in late September. Marley is her name has fully recovered and healed after 2 weeks. Her eyes are glistening and is a happy dog. My mom and I thank you all!🫡🙏🐶
I called over the phone and asked how much it would be to get flea medication for my dog and they qouted me $75. I asked if that would be the total for the whole visit since I just wanted flea medication and they said that $75 would be the total since they saw my dog last December for an annual exam and could just prescribe the flea medication, which is why I decided to book an appointment with them. When I got to my appointment, I told them I just wanted flea medication and the lady told me that the vet would come in to see my dog. I asked if it would be extra and she told me it would not. At the end of the visit, the lady charged me for the wellness exam, which was $65, and the flea medication, which was $75. I said that over the phone they told me I only needed to pay for the flea medication and she told me that since the vet had already seen my dog today for 2 minutes I would need to pay the $65 in addition to the flea medication. When the vet did see my dog for the two minutes, he kept taking personal phone calls and would walk out of the door to talk on the phone. He then came in again and talked to me for another 30 seconds, then got another call and walked out of the door again. They definitely ripped me off and scammed me for my money. Do not go here. They will upcharge you and you won’t know until the end of the visit and they will make you pay or they will not let you out of the door. They do not care about your animal. All they care about is getting more money out of you.
Been going to Bayside for about 10 years. The staff here is great, treating your pets like family (specifically, Ed. He's great!). I'd recommend them to anyone in the area and the price is reasonable, which was my initial draw to the place.
I wanted to like this vet because it's in my neighborhood. I was referred by a friend who later confirmed similar experiences with Dr. Pearson. I like the nurses. But once Dr. P came in to do a check-up and identify the bumps on my pup, she couldn't get me out of the door fast enough. Showed no true care for me or my dog. Didn't recommend ANYTHING and just told me what she was going to do (which of course was $$$$ lab work). She told me to give my dog Benadryl and that's it. No what kind, not how much, nothing. And then, as she was walking out of the door, she addressed another issue I wanted to chat about saying "oh and I'm not worried about her neck cracking" literally as she was halfway out the door. No compassion for me or my dog. Gave me about 2 minutes of her time, wrote up a bill for $350 and was on her way. No ideas, tips, clarity or anything that I Brought my dog in for. Absolutely do not recommend this vet because of Dr. Pearson. My friend said she still goes here, but asks the nurses for any doctor but Dr. Pearson.. and that's a problem...