This vet's office is amazing! I've never had a bad experience. They are so nice and thorough and their prices are so reasonable! They never upcharge or try and get you to agree to something that you don't need. They are so compassionate and really listen to what you are saying. You can really trust them! I highly recommend them!!
Layla
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September 26, 2024
The veterinarian was very nice and they did their best for Homer, my cat who had cancer. It was a weird situation where we had to rely on the veterinarian’s gut, since my cat was rapidly declining and the test results kept getting delayed. Us relying on the vet’s gut kept Homer from suffering for days, since we had to put him down. I really appreciate the accuracy and experience the vet had. They were very willing to put up with my constant phone calls when my cat was alive. She also called us a few days later to check on us.
Hayley Pogue
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June 07, 2024
We’ve been coming here for as long as I can remember. My cat is 16 and in wonderful health. I’ve also had to put a pet down here and they were very sweet and sympathetic. They are flexible in their availability and easy to schedule with. Would recommend to any pet owner!
Jody Bong
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July 10, 2024
I’ve been taking my dogs and cats here for many years. They always provided excellent care for a reasonable fee but my last visit was a disappointment. Instead of the vet coming into the exam room, my dogs were taken back to be examined without me present so I wasn’t able to hear comments or concerns noted during the exam or ask any questions, or express my concerns. I hope this is a temporary policy due to COVID. If not, I most likely won’t be returning.
Catharine Francisco
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May 14, 2024
I’ve always thought this place was a little odd… unfriendly front office staff, the phone rarely answered, and strange doctors. But my animals haven’t needed much beyond routine care, and the prices were decent so I dealt with it. But today I called because my dog has been sick all weekend, and I was told by a very frazzled, rude, and unapologetic woman that they are scheduling a week out and I need to take my dog elsewhere. I pushed a little, asking if they could get us in tomorrow, but she (again very rudely) told me a few names of other places that I should take my dog. I told her I was disappointed because a week out for an appointment is a long time, and she laid into me saying I should have called at 8am (it was 8:30a when I called), that they’re down a doctor, and can’t manage their intake. No apologetic tone or mention of how they’re trying to fix the problem. Just a “deal with it” attitude. She then hung up on me. I was floored at the interaction. Beyond bad service! I ended up calling another vet’s office called Grand Animal Hospital in Pacific Beach. The woman who answered the phone was warm and polite, and she got us in to see the vet right away. It was a night and day experience compared to my interaction with Rancho Mesa. All of my dog’s records have been transferred to the new vet’s office and I will not be going back to Rancho. Save yourself the trouble and frustration and don’t use this office for your animals.
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8710 Miramar Rd, San Diego, CA 92126, USA
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This vet's office is amazing! I've never had a bad experience. They are so nice and thorough and their prices are so reasonable! They never upcharge or try and get you to agree to something that you don't need. They are so compassionate and really listen to what you are saying. You can really trust them! I highly recommend them!!
The veterinarian was very nice and they did their best for Homer, my cat who had cancer. It was a weird situation where we had to rely on the veterinarian’s gut, since my cat was rapidly declining and the test results kept getting delayed. Us relying on the vet’s gut kept Homer from suffering for days, since we had to put him down. I really appreciate the accuracy and experience the vet had. They were very willing to put up with my constant phone calls when my cat was alive. She also called us a few days later to check on us.
We’ve been coming here for as long as I can remember. My cat is 16 and in wonderful health. I’ve also had to put a pet down here and they were very sweet and sympathetic. They are flexible in their availability and easy to schedule with. Would recommend to any pet owner!
I’ve been taking my dogs and cats here for many years. They always provided excellent care for a reasonable fee but my last visit was a disappointment. Instead of the vet coming into the exam room, my dogs were taken back to be examined without me present so I wasn’t able to hear comments or concerns noted during the exam or ask any questions, or express my concerns. I hope this is a temporary policy due to COVID. If not, I most likely won’t be returning.
I’ve always thought this place was a little odd… unfriendly front office staff, the phone rarely answered, and strange doctors. But my animals haven’t needed much beyond routine care, and the prices were decent so I dealt with it. But today I called because my dog has been sick all weekend, and I was told by a very frazzled, rude, and unapologetic woman that they are scheduling a week out and I need to take my dog elsewhere. I pushed a little, asking if they could get us in tomorrow, but she (again very rudely) told me a few names of other places that I should take my dog. I told her I was disappointed because a week out for an appointment is a long time, and she laid into me saying I should have called at 8am (it was 8:30a when I called), that they’re down a doctor, and can’t manage their intake. No apologetic tone or mention of how they’re trying to fix the problem. Just a “deal with it” attitude. She then hung up on me. I was floored at the interaction. Beyond bad service! I ended up calling another vet’s office called Grand Animal Hospital in Pacific Beach. The woman who answered the phone was warm and polite, and she got us in to see the vet right away. It was a night and day experience compared to my interaction with Rancho Mesa. All of my dog’s records have been transferred to the new vet’s office and I will not be going back to Rancho. Save yourself the trouble and frustration and don’t use this office for your animals.