Eriann did an amazing job with my dog Kimchi!! Everything from booking the reservation, to receiving confirmation and reminder text/emails, to dropping my dog off and picking her up was all very seamless.
I had ordered a bath, face/feet/fanny cleanup, and clipping of her nails and it all came out WAY better than I expected! My dogs coat was very soft and she looked very proper and clean without the loose hairs out anymore. Not to mention the very festive and cute bandana she came home with!
All of the staff there are super kind helpful and have great customer service, they made some great suggestions and gave good feedback on how the experience was.
The last photo is of her before, so you can really tell she was cleaned up very nicely.
I’ve gone there to do self washes before and I’ve only cut my own dogs hair myself but I think it’s time I stick to letting the professionals do their job. 😂 10/10, will go again.
Giancarlo D'Alessandro
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September 18, 2024
do not go here if you want to get Your cat groomed. They shave my cat halfway and wouldn't finish because she hissed lol.. Not equipped to handle cats.
judy thomas
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April 19, 2024
Our Suds n Pups 🐶 going on 3 years, our pups moved to San Ysidro and we will not switch up our groomers. Best loving caring groomers ever👍🏾♥️Sorry pictures are be4 grooming.
Karissa L
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November 01, 2024
Scheduled my 2 dogs here since there were good reviews and 4.6 stars. My mistake as I should have read through the bad reviews. Similar experience for us as those people. I scheduled my two aussies over a week ago and the guy that answered the phone wasn’t very knowledgeable . I just wanted two baths and haircuts , he told me they don’t usually give haircuts to Aussie just trim them in certain areas to clean them up, I said okay. We dropped them off to their appointment to find out the guy didn’t schedule them for haircuts only baths but they accommodated. The woman told my Husband they usually cut aussies with a “lion haircut” so we decided to try something new. Our other dog was recently diagnosed with lymphoma so we didn’t want them to go extreme on him. He looks like he wasn’t touched with clippers and the other one looks like a shaved rat with all hair around the top , there’s no way they cut Australian Shepards like that . We paid $300 for this service . Never again
Shiann Wilkins
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October 08, 2024
I always receive great customer service when I come here and they do a good job bathing my 70 lb lab. However, it's a hit or miss on whether they clean his ears which is super frustrating because I never notice until I get home (across town).I always have my baby with me so it's a lot to handle a large dog and baby together. I believe he has a different groomer each visit which is why there is inconsistencies. My last visit on a Saturday, I dropped off my dog at 11:30 and didn't get a call to pick him up until 4. It usually only takes them 2 hours, 2 1/2 tops. So I was very surprised when his ears were not cleaned because of how long they had him. Due to this I think I am going to try another place unfortunately. Also, this may just be my dog but every time he comes home he drinks soooo much water at once which is unlike him. Maybe they do not provide water while he is there because they do not let dogs out to use the bathroom (to my knowledge due to risk) but if he is going to be there for over 2 to 3 hours I hope they give pets water.
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5160 Waring Rd, San Diego, CA 92120, USA
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Eriann did an amazing job with my dog Kimchi!! Everything from booking the reservation, to receiving confirmation and reminder text/emails, to dropping my dog off and picking her up was all very seamless. I had ordered a bath, face/feet/fanny cleanup, and clipping of her nails and it all came out WAY better than I expected! My dogs coat was very soft and she looked very proper and clean without the loose hairs out anymore. Not to mention the very festive and cute bandana she came home with! All of the staff there are super kind helpful and have great customer service, they made some great suggestions and gave good feedback on how the experience was. The last photo is of her before, so you can really tell she was cleaned up very nicely. I’ve gone there to do self washes before and I’ve only cut my own dogs hair myself but I think it’s time I stick to letting the professionals do their job. 😂 10/10, will go again.
do not go here if you want to get Your cat groomed. They shave my cat halfway and wouldn't finish because she hissed lol.. Not equipped to handle cats.
Our Suds n Pups 🐶 going on 3 years, our pups moved to San Ysidro and we will not switch up our groomers. Best loving caring groomers ever👍🏾♥️Sorry pictures are be4 grooming.
Scheduled my 2 dogs here since there were good reviews and 4.6 stars. My mistake as I should have read through the bad reviews. Similar experience for us as those people. I scheduled my two aussies over a week ago and the guy that answered the phone wasn’t very knowledgeable . I just wanted two baths and haircuts , he told me they don’t usually give haircuts to Aussie just trim them in certain areas to clean them up, I said okay. We dropped them off to their appointment to find out the guy didn’t schedule them for haircuts only baths but they accommodated. The woman told my Husband they usually cut aussies with a “lion haircut” so we decided to try something new. Our other dog was recently diagnosed with lymphoma so we didn’t want them to go extreme on him. He looks like he wasn’t touched with clippers and the other one looks like a shaved rat with all hair around the top , there’s no way they cut Australian Shepards like that . We paid $300 for this service . Never again
I always receive great customer service when I come here and they do a good job bathing my 70 lb lab. However, it's a hit or miss on whether they clean his ears which is super frustrating because I never notice until I get home (across town).I always have my baby with me so it's a lot to handle a large dog and baby together. I believe he has a different groomer each visit which is why there is inconsistencies. My last visit on a Saturday, I dropped off my dog at 11:30 and didn't get a call to pick him up until 4. It usually only takes them 2 hours, 2 1/2 tops. So I was very surprised when his ears were not cleaned because of how long they had him. Due to this I think I am going to try another place unfortunately. Also, this may just be my dog but every time he comes home he drinks soooo much water at once which is unlike him. Maybe they do not provide water while he is there because they do not let dogs out to use the bathroom (to my knowledge due to risk) but if he is going to be there for over 2 to 3 hours I hope they give pets water.