This review is long overdue!!! If you live in San Diego, you have found the absolute best care for your pet. The doctor’s and staff at Torrey Highlands Pet Health Care Center quite literally saved our dog Denali’s life. Dr. Wood, on top of being a phenomenal vet, is such a caring human. When we thought we were losing Nali, his words brought me to tears, and comforted me when we were in the unknown of her health issues. Jenna was absolutely amazing with everything - last minute appointments, submitting medical records, checking in on us, and just being a person we could lean on during the toughest times! We originally were seen by Dr. Metcalf, who was also great with Nali!
Nali was misdiagnosed at an urgent care, and sent home with an unknowing foxtail migrating through her lungs. Our neighbor referred us to THPHCC. The staff at Torrey Highlands were able to advise their speculation of it being a foxtail, and she was immediately transferred to remove two lobes of her lung. After the surgery, Nali had some lingering symptoms, and we were worried the foxtail had migrated, again. We were in the process of moving to Iowa, with two young children, and I can’t even describe the level of care we received from THPHCC. They kept her comfortable until we got to Iowa, and they were there for us every step of the way.
It is an understatement saying that we wish we could still be in their care in Iowa. They were incredible. Nali is now running the open green spaces in Iowa, fetching her ball, and living her absolute best life, and we thank God and Torrey Highland Pet Health Care Center for that. A thank you will never be enough, but thank you so much for everything that you did for us, we will never forget your love, and care.
Danielle Miller
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July 07, 2024
Took my cat here for a while and they charge more than the specialty ER, double bill often, and aren't that good. Cat used to be great with vets too and after one urinalysis here now acts traumatized more than any pet I've had.
We go to Freddie's now instead and they're much better.
H S
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October 09, 2023
Great service always. Reception is amazing, care is very customizable. I also really liked that they were able to take payment in the rooms so my cat didn’t have to be stressed out in the waiting room where they were a few dogs. I appreciate that kind of thoughtfulness, especially when stressed about my kitty. Thanks again!
Carolyn Kelly
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October 24, 2024
I wasn't able to get in for the same day appointment, but I do want to comment on how kind and helping the staff were over the phone. I will definitely consider them in the future for my dogs.
Robyn B
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August 27, 2020
Dr. Wood and all the staff take the time to get to know me and my dogs. They genuinely care about my 4 legged family and keeping them healthy. Dr. Wood takes all the time I need to help me understand his recommendations and the follow up is exceptional.
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This review is long overdue!!! If you live in San Diego, you have found the absolute best care for your pet. The doctor’s and staff at Torrey Highlands Pet Health Care Center quite literally saved our dog Denali’s life. Dr. Wood, on top of being a phenomenal vet, is such a caring human. When we thought we were losing Nali, his words brought me to tears, and comforted me when we were in the unknown of her health issues. Jenna was absolutely amazing with everything - last minute appointments, submitting medical records, checking in on us, and just being a person we could lean on during the toughest times! We originally were seen by Dr. Metcalf, who was also great with Nali! Nali was misdiagnosed at an urgent care, and sent home with an unknowing foxtail migrating through her lungs. Our neighbor referred us to THPHCC. The staff at Torrey Highlands were able to advise their speculation of it being a foxtail, and she was immediately transferred to remove two lobes of her lung. After the surgery, Nali had some lingering symptoms, and we were worried the foxtail had migrated, again. We were in the process of moving to Iowa, with two young children, and I can’t even describe the level of care we received from THPHCC. They kept her comfortable until we got to Iowa, and they were there for us every step of the way. It is an understatement saying that we wish we could still be in their care in Iowa. They were incredible. Nali is now running the open green spaces in Iowa, fetching her ball, and living her absolute best life, and we thank God and Torrey Highland Pet Health Care Center for that. A thank you will never be enough, but thank you so much for everything that you did for us, we will never forget your love, and care.
Took my cat here for a while and they charge more than the specialty ER, double bill often, and aren't that good. Cat used to be great with vets too and after one urinalysis here now acts traumatized more than any pet I've had. We go to Freddie's now instead and they're much better.
Great service always. Reception is amazing, care is very customizable. I also really liked that they were able to take payment in the rooms so my cat didn’t have to be stressed out in the waiting room where they were a few dogs. I appreciate that kind of thoughtfulness, especially when stressed about my kitty. Thanks again!
I wasn't able to get in for the same day appointment, but I do want to comment on how kind and helping the staff were over the phone. I will definitely consider them in the future for my dogs.
Dr. Wood and all the staff take the time to get to know me and my dogs. They genuinely care about my 4 legged family and keeping them healthy. Dr. Wood takes all the time I need to help me understand his recommendations and the follow up is exceptional.