It was probably the most difficult decision that we have ever had to make for our beloved Lady. However, when lady made the decision for herself and passed on without assistance. We were grateful for Andrea and Philip to make things easier on us. They cancelled our scheduled appointment and scheduled a pick for Lady’s remains. Philip let us grieve our loss and even said some kind words before taking off with our Lady bug. It was such an emotional day for us all. He treated Lady with the most respect, dignity, and care. We have a drop off appointment for lady’s ashes and I cannot believe that they are going to take time out of their day to drop them off. So unbelievably grateful to them. Thank you both for the care and support throughout this ordeal. God bless